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Warwick Castle Breaks Reviews
Vincent687
2 Contributions
0
Cold food and poor accommodation
Update 13/01/2022. Warwick Castle now just ignoring my emails about the concerns. Very Very Poor.
I booked the Christmas 2 day break with overnight stay in a knights lodge. There are few things to mention that spoiled the trip which was an early present for my 3 year old granddaughter.
The car park is a very long way from the Castle about 20 to 30 minutes walk with no transport being provided. This meant a lot of walking, in all on the first day I walked over 10 miles both to and from the castle and around it. The walk from the car park to the lodge took about 10 minutes with cases and other luggage and had to make 2 trips. Again there is no transport from the car park to the lodges and no way to park the car closer to unload and then return it to the car park.
The main issue however which really spoiled the trip was when we went for the evening meal in the Knights Village Restaurant. The food was cold, the vegetables were overcooked even the gravy was cold. Not one item of food was hot. I went to get some cold drinks and had to step over adults and children sitting on the floor around the drinks machine watching the children's entertainment. This is obviously highly dangerous as I could have tripped spilled drinks on people or even fallen on them. I then found after doing the assault course that the drinks were flat. We left and had to go out of the site to find something to eat elsewhere.
The accommodation wasn't that clean and really wasn't suitable for being able to have 3 adults and 1 child never mind the advertised capacity of 6. There was one 3 seater sofa which had different height cushions on it that meant only 2 people could sit on it.
After raising a complaint I was told the food was the correct temperature which it wasn't and basically called a liar.
Wouldn't recommend this stay at all. Very Very disappointed.
I booked the Christmas 2 day break with overnight stay in a knights lodge. There are few things to mention that spoiled the trip which was an early present for my 3 year old granddaughter.
The car park is a very long way from the Castle about 20 to 30 minutes walk with no transport being provided. This meant a lot of walking, in all on the first day I walked over 10 miles both to and from the castle and around it. The walk from the car park to the lodge took about 10 minutes with cases and other luggage and had to make 2 trips. Again there is no transport from the car park to the lodges and no way to park the car closer to unload and then return it to the car park.
The main issue however which really spoiled the trip was when we went for the evening meal in the Knights Village Restaurant. The food was cold, the vegetables were overcooked even the gravy was cold. Not one item of food was hot. I went to get some cold drinks and had to step over adults and children sitting on the floor around the drinks machine watching the children's entertainment. This is obviously highly dangerous as I could have tripped spilled drinks on people or even fallen on them. I then found after doing the assault course that the drinks were flat. We left and had to go out of the site to find something to eat elsewhere.
The accommodation wasn't that clean and really wasn't suitable for being able to have 3 adults and 1 child never mind the advertised capacity of 6. There was one 3 seater sofa which had different height cushions on it that meant only 2 people could sit on it.
After raising a complaint I was told the food was the correct temperature which it wasn't and basically called a liar.
Wouldn't recommend this stay at all. Very Very disappointed.
Written 06 January 2022
